By Megan Miller, Editor
TRUSSVILLE – Vulcan Termite and Pest Control, Inc. has been providing pest control to Alabamians since 1965.
The family owned and operated company is based out of Pelham, but they offer pest control all over Alabama, including to the Trussville, Leeds, Pinson and Margaret areas. The company offers general termite and pest control servicing, but can also address specific problems with specific pests like mosquitoes or fleas.
Randy Walls is an independent contractor for Vulcan Termite and Pest Control and has lived in Trussville since 1972.
“We can cover anything,” Walls said. “We do commercial and residential, we’re willing to go anywhere in the state. If you’ve got a business in Mobile, we will come to Mobile.”
Although Walls has only been with the company seven months, he owned Legends Barbecue in Trussville for 15 years.
Walls said that pest control services use different types of chemicals and techniques, but Vulcan Termite and Pest Control sends all technicians to a training program at Purdue University, and the company does a great job of retaining employees because they focus on customer service.
“You want to know your house is taken care of,” Walls said. “We do repair contracts, where a lot of companies don’t offer that or they charge you a lot more. Because we’ve been in the business so long, the owners still want to do that. We want to make sure we fix painting, wood work, floors, whatever needs to be fixed after the job is done.”
Additionally Walls said the company does its best to respond to calls within 24 hours of the initial complaint, and they also keep technicians servicing the same area so the customer service remains consistent.
“I would give you my personal cell phone number and we take care of that problem so you’re not getting the run around,” Walls said. “I like it when people call my cell phone, because I want to take care of you.”
Vulcan Termite and Pest Control retains a Board Certified Entomologist, who regularly updates training and keeps up-to-date with the latest termite and pest control strategies. The company is also a member of the National Pest Control Management Association, Alabama Pest Control Association, The Greater Association of Homebuilders, Birmingham Area Realtors, Associated Builders and Contractors, Inc., North Shelby County Chamber of Commerce and the Better Business Bureau.