From The Tribune staff reports
MONTGOMERY — The Alabama Law Enforcement Agency (ALEA) is reminding citizens to beware of third-party license renewal websites.
“We were recently made aware of a website that charged a $50 administrative fee in addition to the agency’s $39 renewal fee. That is a significant up-charge from ALEA’s online transaction fee, which is only $2.75,” ALEA Secretary Hal Taylor said. “As with any type of website service, we encourage Alabama citizens to use caution when utilizing third-party websites.”
Here are a few tips to help customers ensure they are visiting ALEA’s official website:
• Rather than using a search engine to reach ALEA’s Driver License Division, enter our web address (www.alea.gov) directly into your browser’s address bar. Once you reach ALEA’s official site, click “view all online services,” then click “renew your driver license online.”
• ALEA charges a $2.75 transaction fee for online renewals. If you incur any additional charges, you are not on the ALEA website.
• Look for the words, “The official site of those who protect and serve Alabama” and the official ALEA seal at the top of the page. These are included as additional security measures.
Third-party websites may look “official,” and often partner with search engines to appear at the top of search results. Many third-party sites charge additional fees or “up-charges” to complete transactions. These third-party application sites are independently administered and are not affiliated with ALEA in any way.