By June Mathews
TRUSSVILLE — American Freight Furniture-Mattress in Trussville has just about any kind of furniture you could ever need – sofas, tables, recliners, dinette sets, bedroom suites, mattresses, you-name-it – and getting it from the showroom and into your home couldn’t be quicker, easier or more convenient.
In fact, said Store Manager Alex Pettway, customers can conceivably purchase a roomful of furniture and accessories in the afternoon, take delivery within an hour or two, and throw a party that evening to show off their new décor.
“That’s just how we operate,” said Pettway. “We want our customers to have what they want, when they want it, because customer satisfaction is our number one priority. We know that happy customers are going to become return customers, and they’re going to recommend us to their friends.”
American Freight’s showroom is loaded with all manner of furniture in a wide array of textures, colors and styles. But according to Pettway, more is on the way. This time of year, he said, is a particularly busy time in the furniture business, since many people choose to spend their tax refunds on new items for their homes.
With 30 to 50 deliveries daily until the end of tax season, loading and unloading furniture can become a demanding process for his employees. But Pettway, manager of the Trussville store since it opened in 2013, is committed to doing what it takes to do things right.
And to him, it’s pretty simple: “From the time they walk in the door until the moment, they leave, we treat our customers the way we’d want to be treated,” he said.
Not only does American Freight offer same-day delivery, every payment method imaginable is available. In addition to accepting cash, checks, and credit cards, American Freight offers free layaway, as well as financing plans with instant approval, no interest and low payments. No credit is needed.
“Our ability to price-match helps us give our customers the guaranteed lowest prices in town,” Pettway said. “And with brand names like Simmons, Serta, Crown Mark, Albany, and others, we also offer some of the best quality and selection you’re ever going to find.”
So whether a customer is looking to furnish one room or entire house, American Freight makes it easy and affordable in an environment where the customer is always right.
“You don’t grow a business by making people mad,” said Pettway. “That’s why it’s so important that we treat every one of our customers well.”
American Freight Furniture-Mattress is located at 3260 Morrow Road, Trussville, next door to Zaxby’s. For more information, call (205) 661-2229 or visit www.americanfreight.com. Store hours are Monday-Friday, 10 a.m. to 8 p.m.; Saturday, 10 a.m. to 7 p.m.; and Sunday, noon to 5 p.m.